AMAZON SUPPORT SERVICES
AMAZON SUPPORT SERVICES
While Amazon provides many great self-help guides and direct support services, we find plenty of brands still struggling to navigate the Amazon platform and its ever-evolving functionality.
From day-to-day dealings with Amazon’s many teams or shaping and executing your growth strategy, we are on hand to assist and resolve any issues you may have, or opportunities you want to explore, leaving you to focus on the running of your business.
Account & Stock Management
Free up time by letting us handle the day-to-day running of your Amazon accounts. You’ll no longer have to worry about the time consuming tasks that need to be carried out daily on your account, our account managers can handle all of this for you. From monitoring account health to creating FBA shipments we are on hand to help.
We can also assist with the forecasting of your stock to allow you to streamline your inventory processes, highlighting when your product will be in high demand and times when your sales may be lower.
Price & Competitor Analysis
If you are selling highly competitive products on Amazon then purchasing decisions can often come down to price. We can monitor the price of your products and competitors to make sure your products are always best placed to convert traffic into sales.
We can provide you with a breakdown of both organic and paid traffic to show how you compare to your closest competitors and where you need to improve to generate more sales.
Market Share Breakdown
We can generate a breakdown of your category, subcategory or by search term to show how much market share you have against your top competition. This data can be shared with you on a monthly basis to assess where improvements have been made and areas needing more focus.
Our clients find this useful to monitor competitor marketing activity, new entrants to the market and to use as a benchmark to monitor the growth of their market share.
Promotional Planning
Amazon gives sellers access to a range of promotional tools including vouchers, prime exclusive discounts, early review programme, lightning deals as well as the annual events of Black Friday week and Prime day.
We can help you create a strategy for your promotions to give your products the best exposure and gain the biggest jump in sales rank. Whether you want to run weekly deals or offers or your planning for a big promotional push for black Friday, we are on hand to help.
Expert Dedicated Support
You will receive a dedicated account manager with direct phone and email support whenever it’s needed.
You will also receive access to our dedicated AST (Amazon Success Team) who can help with less urgent problems and help with the day to day running of your account.
Account Management & Stock Forecasting
Free up your time by letting us handle the day-to-day running of your Amazon accounts. You’ll no longer have to worry about the time consuming tasks that need to be carried out daily on your account, our account managers can handle all of this for you. From monitoring account health to creating FBA shipments we are on hand to help.
We can also assist with the forecasting of your stock to allow you to streamline your inventory processes, highlighting when your product will be in high demand and times when your sales may be lower.
Price & Competitor Analysis
If you are selling highly competitive products on Amazon then purchasing decisions can often come down to price. We can monitor the price of your products and competitors to make sure your products are always best placed to convert traffic into sales.
We can provide you with a breakdown of both organic and paid traffic to show how you compare to your closest competitors and where you need to improve to generate more sales.
Market Share Breakdown
We can generate a breakdown of your category, subcategory or by search term to show how much market share you have against your top competition. This data can be shared with you on a monthly basis to assess where improvements have been made and which areas need more focus.
Our clients find this useful to monitor competitor marketing activity, new entrants to the market and to use as a benchmark to monitor the growth of their market share.
Promotional Planning
Amazon gives sellers access to a range of promotional tools including vouchers, prime exclusive discounts, early review programme, lightning deals as well as the annual events of Black Friday week and Prime day.
We can help you create a strategy for your promotions to give your products the best exposure and gain the biggest jump in sales rank. Whether you want to run weekly deals or offers or your planning for a big promotional push for black Friday, we are on hand to help.
Expert Dedicated Support
You will receive a dedicated account manager with direct phone and email support whenever it’s needed.
You will also receive access to our dedicated AST (Amazon Success Team) who can help with less urgent problems and help with the day to day running of your account.
REQUEST A PERFORMANCE AUDIT
We offer a performance audit at no cost or obligation,
we’ll then make suggestions on where and how to drive
growth. A typical audit will include:
- Full listing check
- Review of Amazon store or brand page
- Review of visible adverts
- Competitor analysis and market share of your main market
CONTACT US
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