Amazon announces UPS have again suspended all partnered shipping services to Europe
Since Brexit, the movement of goods from the UK to the EU has been incredibly troublesome and it seems this problem is going to continue to drag on. Now less than one month after we officially left the transition period Amazon has just announced UPS have again suspended all partnered shipping services to Europe. If you hadn’t already seen it, communication from Amazon was as follows:
“The introduction of a customs border between the UK and EU has led to a backlog of Partnered Carrier Programme shipments that do not have the required documentation to clear customs and need to be returned to sellers. This has caused a strain on the UPS network and therefore, effective immediately, UPS will be temporarily suspending Partnered Carrier Programme small parcel deliveries between the UK and EU.
Affected shipments created in 2021 will be returned to sellers. For these shipments, UPS labels are still valid and can be used with compliant customs clearance documentation. Impacted sellers will be contacted by Amazon with the next steps.
For affected shipments created in 2020, if your shipment has been picked up and not delivered, UPS will return the shipment to you. In either case, where your shipment has or has not been picked up, the shipping labels are no longer valid. Please wait for reimbursement.
We hope to resume service as soon as possible and are working with UPS to provide updated guidance on customs clearance. In the meantime, for alternative providers, please see the Service Provider Network at https://sellercentral-
If this presents an issue for your business, you are not alone and at MOORZEN we are keeping a close eye on developments and would be happy to discuss options or share solutions from across our network.